Cancellation policy

Purchase Options Cancellation Policy

Customers may cancel their order within a limited time after placing it, as long as the order has not yet been processed or shipped.

To request a cancellation, please contact us as soon as possible at:

Email: info@elvaraeg.com

Once an order has been processed or shipped, it can no longer be canceled. In such cases, customers may refer to our Return & Refund Policy for further assistance.

Elvara reserves the right to decline cancellation requests if the order is already in processing or has been fulfilled.