Get in Touch

Have a question about a product, your order, or delivery? We're here to help. Reach out to us and we'll get back to you as soon as possible.

Contact Information

General Inquiries & Orders: info@elvaraeg.com
Billing & Invoices: info@elvaraeg.com
Website: www.elvaraeg.com

Social Media

Follow us and reach out on social media:
Instagram: @elvara_eg
TikTok: @elvara.eg
Facebook: Elvara

Response Time

We typically respond within 24 hours on business days. For urgent order inquiries, please include your order number in your message.

Frequently Asked Questions

Are your products 100% original?
Yes. Every product sold at ELVARA is 100% original, authentic, and brand new in sealed packaging.

How long does delivery take?
Cairo: 1–2 business days. Other governorates: 2–4 business days.

Can I return a product?
Yes. We accept returns within 14 days of delivery for unused, sealed products in original condition. See our Refund Policy for full details.

Do you ship outside Egypt?
Currently we deliver within Egypt only.