Shipping policy
Shipping Policy
Shipping Policy
At ELVARA, we deliver all orders across Egypt through our trusted logistics partner Panther Express, using a cash-on-delivery (COD) model for your convenience.
Shipping Fees & Delivery Timeframe
Shipping is charged per delivery zone and is calculated automatically at checkout:
| Zone | Governorates | Shipping Fee | Delivery Time |
|---|---|---|---|
| Zone 1 | Cairo & Giza | E£80.00 | 24–48 hours |
| Zone 2 | Alexandria | E£85.00 | 48–72 hours |
| Zone 3 | Canal — Port Said, Ismailia, Suez | E£90.00 | 48–72 hours |
| Zone 4 | Delta — Qalyubia, Monufia, Sharqia, Gharbia, Beheira, Kafr El-Sheikh, Dakahlia, Damietta | E£90.00 | 48–72 hours |
| Zone 5 | Central Egypt — Fayoum, Beni Suef, Minya, Asyut, Sohag | E£95.00 | 72–96 hours |
| Zone 6 | Upper Egypt — Qena, Luxor, Aswan | E£100.00 | 72–96 hours |
| Zone 7 | Touristique / Remote — North & South Sinai, North Coast, Matrouh, Red Sea, New Valley | E£150.00 | Up to 120 hours |
Delivery times are counted in working days from the date of order confirmation.
Payment Method
We currently accept Cash on Delivery (COD) and InstaPay for all orders across Egypt.
Order Tracking
Once your order is dispatched with Panther Express, you will receive a tracking number and our team will contact you to confirm the delivery details. For any shipping inquiries, please reach out to us via:
- Email: info@elvaraeg.com
- Instagram/TikTok: @elvara_eg
Important Notes
- Delivery times may vary during public holidays or peak seasons
- Please ensure your phone number and address are correct when placing your order to avoid delays
- ELVARA is not responsible for delays caused by incorrect address information provided by the customer